SBF prints A/P and P/R check stock, branch office documents, and other office business documents via an online ordering and production system so the client can figure usages and reorder quantities with best cost efficiency.
In addition, SBF designed a custom web interface to help the client manage their direct mail marketing. The system allows each salesperson to enter orders for marketing documents using their clients’ logos and custom discount offerings to deliver directly to employees of businesses in their branch services areas. The system is polled once a week and produces automatic proofs that are approved online by salespeople. Once all are approved, the data and images are downloaded, printed and mailed within 24 hours to keep a flow of over 250,000 pieces moving consistently each year.
SBF created a custom designed web application for their sales data, which can be completed by a salesperson within a couple of minutes. The sales data includes a checkbox of 36 possible relationship “touches” they desire to have with their client over the next 5 years.
When the particular “touch” hits its release date, we print letters for them to sign and mail. Touches might include things like maintenance reminders, birthday and anniversary wishes, checking in on how well the car is performing, and asking for referrals.
SBF has had a relationship with Berrien County for more than 30 years! Berrien County is the centralized processing center for all cities, villages, and townships in their county. Centralized processing creates cost efficiency and best practice procedures that are enjoyed by all CVTs. All CVT’s receive quality configured tax bills and assessment notices processed with guaranteed content and delivery.
SBF helped redesign the documents to make them easy to read and understand. SBF also offers backprinting, newsletter printing/insertion and other options to help each CVT communicate well, with a great image and as cost efficiently as possible.
SBF produces and stores production labels in an enormous number of colors to help manage different client and production color-coded systems. SBF stores labels as a backup to avoid shortages that might bring production down, and to keep their label production costs down.
To see more details about the SBF general process, visit our home page.